Privacy Policy

Intro

This policy gives a description on how RG Games (the “Company”) collects, stores, and uses information about you applying to SnapPop on mobile devices, PCs or on other platforms in order to provide you and develop our products.

All RG Games activities regarding marketing and advertising and other services (“Services”) are governed by this Privacy Policy on all platforms that using or accessing a Service means you have agreed to the use of your information in compliance with this Privacy Policy.

If there’s any concern regarding providing your information to us or you disagree it being used as described in this Privacy Policy, please do not install or use the Services.

This Privacy Policy was last updated on April 23, 2026.

Information Collection

Your information is collected through the SnapPop game application at the start of using our Services. Personal data include, but are not limited to: your name, country and region, address, email address, device information, and game play information. We use this data to provide you with better of our games and Services in purposes of optimization, preventing fraud, and for marketing and advertising. We may also collect information from advertising platforms and partners and other third parties such as information about interests. Personal data include, but are not limited to: your name, country and region, address, email address, device information, and game play information. We use this data to provide you with better of our games and Services in purposes of optimization, preventing fraud, and for marketing and advertising. We may also collect information from advertising platforms and partners and other third parties such as information about interests.

In more detail, the collecting information consists how you play our games (such as your play count, scores, highest combo count, turns used, blocks removed, and ranking information) and any permitted information you grant when creating an account with us and connecting to your social network accounts.

We may collect and process the following types of information:

• the playtime of yours using our app.
• the score you earned during gameplay, your highest combo count, the total score, the number of turns used, and the number of blocks removed.
• your ranking information within our global leaderboard system.
• information we collect via cookies and other similar technologies, as explained further below;
• your interactions with us on our social media channels;
• information as further set out in this Privacy Policy, including Social sharing features, Marketing and Advertising;
• in any contact between you and us, we may keep a record in purposes to give best answer to provide you a better experience using our app.
• from our other group companies or other third party companies who have your consent or have other legal right to share granted information with us (advertising networks and publishing partners, platforms). This may include your interests, other games you played, demographic and general location information. We will use this information as described in this Privacy Policy.
• the type of your device, IP address, your game ID when using the app, and the country or region that you’re playing in.
• If you choose not to connect to your social network accounts when using our games, we collect anonymous information and still there will be a device level identifiers and other information described here.

Please note that SnapPop does not use or provide any paid or free in-game items, virtual currency, or virtual goods. We do not collect credit card or payment information.

We may ask for your approval to collect other information in some circumstances from you or your device. Or any other similar activities be done we will inform you what information we are to collect, the reason we collect it, and how we will be using that information.

For the other purposes we may share your information with third party publishers who develop and provide games and other Services to your on our behalf.

We also use the information collected for analysis reason on an anonymized or aggregated basis to develop the products, to analyze the performance of our games, to troubleshoot and to enhance the quality and optimize the games to guarantee the best experience to those who use our Services as a whole.

Optimizing Our Services to Provide

We analyze and optimize to provide you the best of our products using your information included with use and analysis of aggregated data to verify that our websites work properly on all devices.

Customer Services

Your information data delivered or provided directly to us in communications in terms of customer service and through its channels will be used. We may use such information to contact you and to manage your account and relationship with us to improve your experience in our Services. Our customer service channel is snappop@rg-games.com.

Personal information

Collecting personal information that may vary according to our services may include: the basic personal data of the social network, asking for permission to publish. The data we collect depends on the context of your interactions with us, the choices you make, including your privacy settings, and the products and features you use. The data we collect can include SDK/API/JS code version, browser, Internet service provider, IP address, platform, timestamp, application identifier, application version, application distribution channel, independent device identifier, iOS ad identifier (IDFA), Android ad master identifier, network card (MAC) address, and international mobile device identification code (IMEI). The equipment model, the terminal manufacturer, the terminal device operating system version, the session start / stop time, the location of the language, the time zone and the network state (WiFi and so on), the hard disk, the CPU, and the battery use, etc.

Analytics and Research

We collect information using analytics tools such as third party analytics tools to see how you play our games or use our Services. Those tools may contain cookies or other similar tracking technologies. We may use your data for research and analytics purposes to engage with you directly. We may also create reports, analysis or similar services for use by us for the purposes of research or business intelligence.

Social and Community

There are social and community channels we use to communicate with our players, we will receive your information only when you choose to interact with those channels, information be used in connection with those channels. We will more closely engage with you through those channels and may republish your posts to those channels.

Marketing

We may serve ads based on your information we collect about you within our Services or place ads on third party websites, apps and internet-connected devices. Information we may have about you such as: ad identifiers and other non-personal information collected from your device, how you interact with our game and Services the game play information, your age, country or region, and gender, and other information collected from third parties with legal right to share it with us are used to make sure that you only see marketing from us that might be of interest to you.

Marketing Partners

There are various third party marketing partners we use when we market our games in media. With the help of your information collected when you use their services, they make assumptions to ensure that most relevant advertising that you would prefer to see is presented. We’re not responsible for data use of our marketing partners though there’s always a legal basis required for them to use your data for marketing purposes and to provide you the details on how it’s being used.

Advertising

Our games are included with third party advertising for their products and services. We and our partners use your information to improve advertising and targeting to measure the relevant third party ads to show in our games. Information we may have about you such as: ad identifiers and other non-personal information collected from your device, how you interact with our game and Services the game play information, your age, country or region, and gender, and other information collected from third parties with legal right to share it with us are used to make sure that you only see ads from us that might be of interest to you.

Advertising Partners

Non-personal identifiers and other information collected from your device when you play our games or use our Services are shared with advertising partners in order to technically deliver the ads to your device. Such information may be combined with collected information of our advertising partners own to serve you with more relevant ads and to enhance the accuracy of their targeting.

Ad Identifiers

We use ad identifiers that are non-permanent, non-personal identifiers such as the Android and/or Apple’s ID for advertising associated with your device, and similar technologies such as tracking pixels within ads to provide interest-based advertising. These technologies enable us and our third party advertising partners to recognize you and your device, allow our Services to interact with a third party social network or platform.

How to reset your preferences for advertising

You may reset your ad identifier being used for interest-based advertising by changing the settings of your device usually found under “privacy” or “ads”. You can also opt-out from your information being collected if you live in the USA, Europe or Canada by visiting http://www.aboutads.info/choices/ (for US users), http://www.youronlinechoices.com/ (for European users) or http://youradchoices.ca/choices (for Canadian users). The full use of our Services may not available if you choose to adjust your preferences.

Your Rights and Controls

Right of Access

If you wish to know which information we collect and hold about you please contact us at snappop@rg-games.com so we can verify your identity to provide you with requested information. If the information hold personal information about someone else we may not allow to give all the information asked for.

Information Correctness

If there is any information we hold about you that you would like to correct, please let us know at snappop@rg-games.com we will make corrections as soon as possible.

Data Deletion

If you wish to delete any information about you, please contact us at snappop@rg-games.com knowing that in order to complete the process you must delete our games from your mobile devices. There may be some information we will be still holding for other purposes such as protecting legal rights or maintaining financial records. Any anonymised form that holds of your information may be retained as well.

Account Deactivation

You can deactivate your account you created in our game by contacting us at snappop@rg-games.com.

Data Portability

You have the right to request the data provided to us to be transferred to another data controller in some circumstances.

Restriction of Processing

You may request a restriction of the processing of your data in some circumstances.

Right to Object

You have the right to object to the processing of your personal data unless we indicates compelling legitimate grounds for the processing which ignores the interests, rights and freedoms of the data subject.

Direct Marketing Opt Out

Please follow the opt out link if you would like to receive direct marketing communications from us. If you choose to receive more than one type of marketing communications, you may need to opt out of all of them individually. A few days might take for our records to be effectively updated.

Addendum for EU/EEA Residents

1. Legal Basis for Processing: Under GDPR, we process your data based on: (a) Your consent for personalized advertising and analytics; (b) Contractual necessity to provide gameplay and ranking services; and (c) Legitimate interests for fraud prevention and service security.
2. International Data Transfers: As the Company operates globally, we ensure that your personal data is protected by Standard Contractual Clauses (SCCs) approved by the European Commission or other adequate legal mechanisms.
3. Your Rights: You have the right to request a copy of your data in a structured, machine-readable format (Data Portability), object to the processing of your data for direct marketing purposes, and lodge a complaint with a local Data Protection Authority (DPA) in your country of residence.
4. Online Dispute Resolution: If you are a resident of the EU, you may access the European Commission’s Online Dispute Resolution (ODR) platform at: https://ec.europa.eu/consumers/odr.

Social Sharing Features

Our Services may offer social sharing features and other integrated tools enabling share actions you take in the apps with other media. You must be over the minimum age limit prescribed by the legislation in the individual jurisdictions to use such social sharing features which may, depending on the settings you set with the entity, share information with your friends or the public.

Our Services has social features from the following providers:

• Game Center: https://www.apple.com/legal/privacy/en-ww/
• Google Play Games: https://www.google.com/policies/privacy/

Contact Us

If you have any questions about this Privacy Policy, please contact us snappop@rg-games.com.